Privacy & Cookies Policy

At Express Music, we are committed to protecting and respecting your privacy. We do not share personal information with other companies for marketing purposes. Below is how we collect your personal information and how we may use it.

  1. When you order we will ask for your name, email address, billing address and delivery address. These details will enable us to process your order and contact you in the event of any queries. We will also ask for your telephone number, so that we can contact you urgently if necessary in the event of any problem with your order. We will communicate with you by email or telephone.
  2. We do not store credit card details and all payments are processed securely by Sage Pay.
  3. We may occasionally send you newsletters and offers via email. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing us at sales@expressmusic.co.uk.
  4. You have the right to ask for a copy of the information we hold about you and to have any inaccuracies corrected.
  5. We use Google Analytics and Facebook Analytics, to collect standard Internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone.
  6. We use Google AdWords and Facebook ads for advertising. These companies may use anonymous information (but they do not collect or use any personally identifiable information) about your visits to this website in order to provide advertisements about other Express Music products of interest to you.
  7. By using our site you consent to the collection, retention and use of this information by Express Music. Any changes to our privacy policy will be notified on this page.

For more information about cookies and how to control which cookies you allow, please visit http://www.allaboutcookies.org. For more information about behavioural advertising, please visit http://www.youronlinechoices.com/uk.

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Express Music Coventry
196-204 Binley Road
Coventry, CV3 1HG
02476 635 766
Express Music Shirley
Unit 10, Rear of 179, Stratford Rd
Shirley, Solihull, B90 3AU
0121 745 8122
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